Welcome to Patient Safety

This service is for healthcare professionals to report and review patient safety incidents that have occurred in primary care. The sole purpose is to improve patient safety by identifying the factors that commonly contribute to incidents and sharing solutions to prevent these incidents from occurring again.

This is an anonymous service, no identifying information is collected.

What should I report?

A patient safety incident is any clinical or administrative incident that ‘should not have happened’, something to be avoided in the future. This includes incidents that could have or did, lead to harm for one or more patients. To make an incident report click here.

Please note all reports are moderated and checked before being posted in the review section.

Make an incident report

How do I review reports?

The review section contains brief summaries of incident reports for you to review. These summaries also include comments from your peers and you’re welcome to add your own observations.

By submitting a report you are making an important contribution to the safety of patients and your colleagues, thank you.

Review an incident report

The bpacnz Patient Safety Incident Reporting System

The bpacnz Patient Safety Incident Reporting System is designed for people working in primary care (e.g. general practitioners, practice nurses, pharmacists, administrators) to report and review patient safety incidents.

The system is:

  • Non-punitive and independent of any authority with the power to punish
  • Completely anonymous, no identifying information is collected or recorded
  • Focused on systems or processes rather than individuals

The primary purpose of the bpacnz Patient Safety Incident Reporting System is to improve safety by identifying the factors that commonly contribute to incidents in primary care, and sharing solutions to prevent these incidents from occurring again.

Want to know more?

For further information about the bpacnz Patient Safety Incident Reporting System see About Patient Safety